Legal

Terms of Service

Last updated: June 3, 2026

These Terms of Service (the "Terms") are a binding agreement between you and Shand Enterprises LLC ("Clyro", "we", "us"), the company that operates the Clyro platform, the Clyro dashboard, the marketing site at clyro.io, and the funnels our customers build, host, serve, and measure through Clyro (together, the "Service").

Clyro is a tool that businesses ("operators", "you") use to build, host, serve, and measure marketing funnels — especially video sales letter (VSL) and other video sales funnels. These Terms set out what you can expect from us and what we expect from you. They incorporate by reference our Privacy Policy, Acceptable Use Policy, Billing & Refund Terms, Data Processing Addendum, and Cookie Policy.

Acceptance of these Terms and who may use the Service

These Terms form a binding legal agreement. By creating an account, accessing, or using the Service, you agree to be bound by them. If you do not agree, do not use the Service.

The Service is intended for business use only. You may use it only if you are at least 18 years old and able to form a legally binding contract. If you use the Service on behalf of a company or other organization, you represent that you have the authority to bind that entity to these Terms, and "you" refers to both you individually and that entity.

You must not use the Service if you are barred from doing so under the laws of the United States or any other applicable jurisdiction, or if doing so would violate any applicable export control or sanctions law (see Miscellaneous).

Description of the Service

Clyro provides a hosted platform that lets operators build marketing funnels with a visual editor, publish and serve them as live web pages, and measure their performance with analytics, attribution, A/B testing, and lead capture. The Service also includes an in-app AI assistant, video hosting and transcription features, and connections to third-party integrations the operator chooses to enable.

We may add, change, or remove features of the Service over time. See Modifications for how we handle material changes.

Accounts and security

To use most of the Service you must create an account. You agree to provide accurate, current, and complete information and to keep it up to date.

You are responsible for safeguarding your account credentials and for all activity that occurs under your account, whether or not you authorized it. You must notify us promptly at team@clyro.io if you suspect any unauthorized access or use.

You may sign in with email and password or, where offered, through Google or Apple social login. When you use social login, you authorize us to receive a sign-in identifier from that provider; your use of that provider is also governed by its own terms.

If you invite team members to a workspace, you are responsible for their use of the Service, for ensuring they comply with these Terms, and for the access and permissions you grant them.

Subscriptions, trials, and billing

Paid features of the Service are sold on a subscription basis. New operators may be offered a 14-day free trial; unless you cancel before it ends, your subscription begins and you will be charged at the end of the trial.

Subscriptions are billed through our affiliated billing service, Shand Pay. The full pricing, billing cycle, renewal, cancellation, and refund terms are set out in our Billing & Refund Terms, which form part of these Terms.

Card details are entered in Shand Pay's secure cross-origin checkout and never reach Clyro's servers. We do not receive or store your full card number.

Acceptable use

Your use of the Service is subject to our Acceptable Use Policy, which prohibits illegal, deceptive, abusive, and harmful uses of the Service and of the funnels you publish through it. Violating that policy is a breach of these Terms and may result in suspension or termination (see Suspension and Termination).

Operator content and responsibilities

You are solely responsible for everything you do with the Service, including the funnels you build, the content you publish, the offers and claims you make, the messages you send to leads and customers, and the personal data you collect from your visitors. Clyro provides the tools; the funnel and its consequences are yours.

  • You are responsible for the accuracy, legality, and substantiation of any offer, claim, price, or representation you make on your funnels — including earnings, health, and results claims, which are heavily regulated.
  • You are responsible for obtaining all rights, licenses, and consents needed for the content (text, images, video, audio, fonts, trademarks) you upload, publish, or serve through the Service.
  • You are responsible for the messages and communications you send to leads and customers, including compliance with marketing, email, and telephone/SMS consent laws.

You are the controller of your visitors' data

For the personal data collected through your funnels — page views, attribution and device signals, and anything submitted through your forms — you are the data controller and Clyro is your processor. You must:

  • Have a lawful basis for collecting and using your visitors' personal data;
  • Post your own privacy notice to your visitors describing what you collect and why;
  • Obtain any consent required by law (for example, for cookies, tracking, or marketing communications); and
  • Honor your visitors' privacy rights as their controller.

The terms governing our processing of that data on your behalf are set out in our Data Processing Addendum. For an explanation of the controller/processor split, see our Privacy Policy.

License to use the Service

Subject to these Terms and your payment of any applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your internal business purposes for as long as your account is active.

Your content stays yours

You retain all ownership of the content you create, upload, or publish through the Service ("Operator Content"). To provide the Service, you grant Clyro a worldwide, non-exclusive, royalty-free license to host, store, copy, process, render, display, and serve your Operator Content — including serving your published funnels to your visitors and generating the pre-rendered pages that the Service delivers. This license exists only to operate and provide the Service to you and ends when you delete the relevant content or your account, subject to the retention discussion in our Privacy Policy.

Intellectual property

The Service — including the Clyro platform, software, editor, renderer, templates, documentation, and the Clyro name, logo, and brand — is owned by Clyro or its licensors and is protected by intellectual property laws. These Terms grant you a license to use the Service, not any ownership of it.

You may not copy, modify, distribute, sell, lease, reverse engineer, or attempt to extract the source code of the Service, except to the extent that restriction is prohibited by applicable law. You may not remove or obscure any proprietary notices, or use the Clyro name or marks without our prior written permission.

AI features

The Service includes an in-app AI assistant that can help you build and edit funnels. It is powered by a third-party AI provider, Anthropic (Claude).

AI-generated output may be inaccurate, incomplete, or unsuitable for your purpose. You are responsible for reviewing any AI-generated content before you publish or rely on it, and you remain solely responsible for everything you publish — whether you, your team, or the AI assistant authored it. Do not treat AI output as legal, financial, medical, or other professional advice.

Our use of the AI provider and the handling of your data when you use AI features are described in our Privacy Policy.

Third-party services and integrations

The Service lets you connect third-party services — such as CRMs, advertising platforms, and payment providers — to your funnels. Those integrations, and any data you send to or receive from them, are governed by the third party's own terms and privacy policies, not these Terms.

Connecting and using those services is your responsibility. We are not responsible for third-party services, their availability, or their handling of your data, and we do not endorse them by making an integration available.

Sales you make through your funnels

When you sell products or services through a funnel, the money your visitors pay flows through your own connected payment provider (for example, Stripe, Fanbasis, or Whop). You are the merchant of record for those sales.

Clyro is not a party to transactions between you and your visitors, does not process or handle card data for those sales, and has no responsibility for fulfillment, refunds, chargebacks, taxes, or disputes arising from them. Those are governed by your payment provider's terms and by your own agreement with your customers. (This is separate from how you pay for your own Clyro subscription — see Billing.)

Feedback

If you send us suggestions, ideas, or other feedback about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use it for any purpose without any obligation or compensation to you. Feedback is given voluntarily and is not confidential.

Disclaimers

To the maximum extent permitted by law, the Service is provided "AS IS" and "AS AVAILABLE", without warranties of any kind, whether express, implied, or statutory. We disclaim all implied warranties, including merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the Service will be uninterrupted, error-free, or secure, that defects will be corrected, or that any results you obtain from using the Service — including any results from your funnels, offers, or AI-generated content — will meet your expectations.

Limitation of liability

To the maximum extent permitted by law, Clyro will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business, arising out of or relating to the Service or these Terms, even if we have been advised of the possibility of such damages.

To the maximum extent permitted by law, Clyro's total aggregate liability for all claims arising out of or relating to the Service or these Terms will not exceed the greater of (a) the fees you paid to Clyro in the 12 months before the event giving rise to the claim, or (b) USD 100.

These limitations apply regardless of the theory of liability and form an essential basis of the bargain between you and Clyro. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

Indemnification

You agree to defend, indemnify, and hold harmless Clyro and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or relating to: your funnels and Operator Content; the offers, claims, and representations you make; the messages you send to leads and customers; your data collection and privacy practices; your use of the Service in violation of these Terms or the Acceptable Use Policy; or your violation of any law or the rights of any third party.

Term and termination

These Terms apply for as long as you use the Service. You may terminate at any time by canceling your subscription and closing your account (see Billing). We may terminate or suspend your account and these Terms for the reasons set out in Suspension, or on reasonable notice if you are in material breach and fail to cure it.

On termination, your license to use the Service ends and your access to the dashboard and to serving your published funnels stops. We handle the deletion and retention of your data and your visitors' data as described in our Privacy Policy; deleting a funnel or workspace permanently removes its content and associated analytics, visitor records, and form submissions. If you want to keep a copy of your data, retrieve it before you terminate; contact us at team@clyro.io if you need assistance.

Provisions that by their nature should survive termination — including Intellectual property, Feedback, Disclaimers, Limitation of liability, Indemnification, and Governing law and dispute resolution — will survive.

Suspension

We may suspend or restrict your access to all or part of the Service, with or without notice, if we reasonably believe that: you have violated these Terms or the Acceptable Use Policy; your account is overdue or your payment fails; or your use poses a security, legal, or operational risk to Clyro, other users, or the public. Where practical and lawful, we will give you notice and an opportunity to resolve the issue.

Modifications to the Service and these Terms

We may modify the Service and these Terms from time to time. For material changes to these Terms, we will provide notice as appropriate — for example by updating the "Last updated" date at the top of this page and, where appropriate, notifying you directly.

Your continued use of the Service after a change takes effect constitutes your acceptance of the revised Terms. If you do not agree to a change, you must stop using the Service.

Governing law and dispute resolution

These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of California, without regard to its conflict-of-laws rules.

Binding individual arbitration

Except for the carve-outs below, any dispute arising out of or relating to these Terms or the Service will be resolved by final and binding individual arbitration seated in Los Angeles County, California, rather than in court. The arbitrator, not any court, decides all issues relating to the scope and enforceability of this arbitration agreement.

Class-action waiver

You and Clyro agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate more than one person's claims.

Carve-outs

Nothing in this section prevents either party from (a) bringing an individual claim in small-claims court if it qualifies, or (b) seeking injunctive or other equitable relief in court to protect its intellectual property or confidential information. For any dispute that is not subject to arbitration, the parties submit to the exclusive venue of the state and federal courts located in Los Angeles County, California.

Miscellaneous

  • Entire agreement. These Terms, together with the policies they incorporate (the Privacy Policy, Acceptable Use Policy, Billing & Refund Terms, Data Processing Addendum, and Cookie Policy), are the entire agreement between you and Clyro about the Service and supersede any prior agreements.
  • Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign them in connection with a merger, acquisition, financing, or sale of assets.
  • Severability. If any provision is found unenforceable, the rest of these Terms remain in effect and the unenforceable provision is modified to the minimum extent necessary.
  • No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
  • Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control.
  • Notices. Legal notices to Clyro may be sent to team@clyro.io. We may give you notice through the Service or to the email associated with your account.
  • Export and sanctions. You represent that you are not located in, and will not use the Service from, a country or region subject to comprehensive sanctions, and that you are not on any applicable restricted-party list. You agree to comply with all applicable export control and sanctions laws.

Contact us

For any question about these Terms, contact Shand Enterprises LLC, located in Los Angeles, California, United States, at team@clyro.io.